PR Your Self delves into practices for earning media coverage without a Publicist
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If you're a new brand that doesn't quite have the budget for PR yet, it doesn't mean you're unable to achieve your own press placements. In fact, it's usually quite easy for a brand to drum up excitement in the press without a publicist. Because a new brand hasn't been written about before, it's very existence is exciting, new and noteworthy. With an active social media presence, and reading a little bit about your industry, you can find journalists to interact with on instagram and X, formerly Twitter. To make your life easier when speaking with press, having a media kit will move the conversation along because it'll provide all the relevant stats that press look for when considering a brand to feature or an executive to cite in their trend piece. 

Once you've started partnerships, influencer seeding, marketing campaigns, social media strategy, or even got your first press coverage, you may find other journalists and editors visiting your website to feature you themselves. If that happens, you'll want to have a Press Portal or Page set up. 

A Press Portal is a dedicated page on your website that is linked to your homepage. Most brands put this beneath and separate from "Contact" or "About Us" in the footer of their website. Many journalists will look for these on websites of brands they want to reach out to, because it shows that you are open to the potential coverage they could provide. Believe it or not, some brands don't want coverage, especially in the nascent stages. Without a press page, some journalists and editors may assume that you are not friendly to press and won't even bother to send you a note even if they're dying to feature you. 

Press Pages range from simple to elaborate. A basic Press Portal should include a contact email dedicated for press and the top-lines of the brand so journalists can easily reference why your brand is worth a feature or consideration.

When you're creating a press portal, you'll want a dedicated email for press that is different than your general "[email protected]" customer email. If journalists think their request is going to end in a stuffed inbox that is rarely-monitored, they may not take the time to write the email requesting an interview. Press research hundreds and thousands of brands. They've developed a system to figure out if a brand is open to interviews or coverage before even sending an email. Without a press page or a dedicated email, you could be missing out on press opportunities without realizing it. 

If you'd like to create a full-service press portal, there are a few additional add-ons that you can feature. 

​If you've already have some press-coverage, including past coverage on your press page can be helpful for journalists hoping to profile the brand without double dipping angles that were already covered. 

Another helpful feature for journalist and editors is having images available to download in addition to featured on the page to help journalists visualize the assets you have available for publication. 

Features that always attract journaliss include forms for requesting samples. Ask them for their address, email address, phone number and color, style and size preferences if relevant. Journalists love receiving samples, especially if it's from a brand that hasn't been reviewed yet. 

A press portal on your website shouldn't take more than a couple hours to set up and the benefits are more than worth it. ​

Call outs or call ins can come in many forms: comments, standalone videos, duets, press releases and news stories. I’ve seen accusations thrown at friends and clients ranging from racism, sexual harassment, abuse, addiction, and even more severe federal crimes and varying from real to fabricated. This post is not about determining the validity of accusations and allegations. Neither is this post to belittle the severity of the accusation. Some people and businesses need to be called out or in. 

The following is a combination of any advice that I’ve advised to the humans behind the brand in these situations. We humans are emotional beings and sometimes our emotions, especially when heightened, can make us react outside of our best interest. When you're a public figure, it's an especially precarious road to navigate. There are ways to circumvent even the truest and worst accusations in a way that is thoughtful both to a company and anyone harmed. 

The whole of the below advice is not applicable in every instance, as I wouldn’t recommend non-response to something that has seemingly caused harm or has wide exposure like a news-story or viral (1M+ Engagement) social media content. However, if you are in a position that cancelling or accusations can have an impact on your business’ or personal success, I do recommend reading all of the options and fitting what applies best to your current or potentially upcoming situation. 

Think About Your Mental Health 
Before whatever response you’re about to take, whether no response or recruiting a crisis publicist, think about where your mood state is after the call out (or in) and do something that will lift you up regardless of how the scenario plays out. Maybe you want to spend some time with family, exercise it out, hermit away. Think of what could shore up your mental health to help you handle this crisis the best way possible. If it looks like a long road ahead, plan something that can help lift your mindset in the long and trying days to come. 

Take Your Time [...if Possible]
An immediate response can devoid the time for consideration of the most successful approach. When we’re first called out, we experience a lot of emotions. We get angry. We internalize. Sometimes you need to separate yourself from the post before responding. If you have time to, maybe it’s not as time critical and widespread, I recommend doing an activity and going about your day until the extent that you momentarily forget about it. Feel free to make a draft of your response before walking away but don’t you dare post it. When you return to your original thoughts after separating yourself, you often find that that your initial response is often more emotionally charged than impactful. Sometimes you require an immediate response and if you are feeling overwhelmed and unsure of the best course of action and potential outcomes, a crisis publicist could help guide. 

Don't Put Your Hands Up
Our instinctual response to criticism is to put our hands up to brace for the attack. When you do that you are blinded by feedback about yourself, leadership style and organization that could be critical. When we put our hands up, we shield the emotional attack without listening to the feedback. Not all criticism should be acted on or even internalized in some cases, however all criticism should be heard as it could help your leadership strategy or brand direction going forward. 

REFLECT 
Before dismissing the call out or in as false and malicious, do an internal stock. We should always be listening to victims and if someone was harmed by your actions, you need to understand why, how, when, what etc to be able to create a thoughtful response that isn't a thin bandaid on a gaping wound. If there isn't merit to the accusation (specifically, its provable that the accusation is false: a former employee claiming a company doesn't pay on time with timestamped direct deposits matching and fulfilling the contractual obligation), it's still good to think about "how did this accusation come about? Are there times when this could be true for a new employee? Or maybe a contractor with another service provider? It could help you figure out areas of improvement within your organization or personal actions that will create a smoother operation in the future and prevent the need for factual call outs or ins. 

Ask for Feedback Internally BEFORE Posting Publicly
At the center of a call in or out, you often have an emotionally-charged response that detracts from what is really required as a response. You want to defend yourself, maybe even lash out in return. A trusted friend or colleague can help you discern how your proposed response will be received. If you disagree with their feedback and feel strongly about including the part they suggest you take out, find another person as a tie-break of sorts. If two people disagree with your approach, you may want to take a step back before starting your defense. 

Sometimes the Best Reaction is No Response  
Depending on the severity, exposure, platform, and legitimacy of the call out, responding can draw more customer attention than it previously had. If the New York Times accuses you of something with your company (sexual harassment, racism etc) you need to hire a crisis publicist immediately. If however a Twitter account with six (6) followers and no picture is saying you abuse baby kittens in comments on your posts, it probably doesn't warrant a  response.

Call outs and ins have a place in society and industry to draw attention to problems when action has otherwise been put off or victims are long-ignored. Call outs and ins can also produce powerful results that change culture and benefit many. Personally, however they can be intimidating, stressful, and draining. When managed thoughtfully, the subject of the call out or in can make it through with their reputation, business and social life in tact. 

 With continually reduced staff, freelance budgets and increased global events with local impact, in today's ever-evolving media market, public relations takes creative ideas, genuine relationship-building between a brand and reporter, with the biggest ingredient to successful story placements: time. Even with passionate interest from editors and journalist, a single evergreen profile can take six months from pitch to publication, which is why publicists often work multiple stories at a given time to ensure continued consistency in their results. One story may be in the fact-checking phase right before publication, another journalist is working on the pre-interview in preparation to pitch the story to their editor, and another editor may be arranging photography assets, which happens before fact-checking. The result for clients: a profile averaging every two to six months. 

With all those moving parts, it's no surprise that entrepreneurs want to take a pause from Public Relations during their slower seasons to maximize their rest. Despite the lack of revenue, Publicists often welcome a break from pitching a client especially if it's a short month or two-long pause. A break in your PR campaign can have benefits beyond recuperating before a busy season. For freelancer writers trying to find the right publication for their desired angle about a client, there is less pressure to find a home as soon as possible. They can take their time researching editors, asking for referrals, and crafting a perfect pitch without a million follow-ups from the publicist. For momentarily-deflated writers who have received passes on stories about the pausing client, a few months can turn the tide of social conversation where that angle would be timely and therefore accepted. 

Especially for single entrepreneurs in the need of a break from public relations from being burnt out with interviews, media interactions and creativity is severely effected, take a break from PR. Your publicist doesn't want an interviewee running on empty with runoff thoughts and missed key message opportunities. As entrepreneurs, we create our best with a full cup. A month of rest can lead to more money making opportunities with a creatively strategic mindset than when you're stretching your brainpower thin.  

If you've had a passing or invasive thought along the lines of "wow, if I do one more interview I'm going to scream into the abyss" or are starting to have anxiety nightmares revolving around press, definitely consider pausing your public relations campaign during your next slow season. Your sanity and publicist will thank you. Every publicist is different so inquire about your publicists expectations from taking a break. As long as you don't exceed two short breaks a year, taking a month or two long pause won't impact your campaign significantly, though it will delay it noticeably. Because of the multi-prong and long-lead nature of media relations, its no surprise that inconsistent public relations efforts yield inconsistent results. 

As mentioned above, during any given month, a publicist is working with a number of journalists and editors in various stages of writing a story about the client. Publicists typically work on about three to five stories per client per month. Many of those stories overflow to oncoming months.  When a client pauses, a publicist will inform every journalist that is working on a story that the client is taking a brief pause and intends to come back. Publicists must notify the journalists in regard to transparency in the relationship, in addition to avoid working without compensation. Often times, unless the story is already written and only awaiting photography and fact-checking, the journalists take the story off their pitch list and won’t pick it back up until they’re pitched by the publicist signifying the client has returned. That could extend a three to six month timeline for a story by the length of the pause, potentially longer if the pitch process takes longer with a change in social conversation.


If your business goals hinder on consistent profiles around your company, products or thought leadership regularly, consider talking to your publicist about a break in interviews rather than a break in services. Your publicist can continue to secure interest and line up interviews for you upon your return from your time away from interviews.

If you are moving forward with taking a break, be conscientious of timing. Public Relations agencies can have pauses when they are not taking new business. Publicists know to expect the unexpected and anticipate a revision or shift of strategy when a client resumes their campaign. When clients take a pause in their retainer, they can lose the privileges of clients - many agencies have set dates and times for discussing new business, even if you are a returning client. Have an idea of your restart date when you pause with your PR firm and give them enough [2+ weeks] notice when you're ready to return. 

Switching public relations firms between a break can maximize your time away from media relations when you're dissatisfied with your current service. The time away from pitching are ideal for any re-strategizing or passing off services to a new firm. Every public relations expert has different connections and areas where they exceed, therefore trying out a different PR firm can yield different and potentially better results. Before you switch, make sure to doublecheck fine print of your previous contract as well as your new contract. Always make sure there's an out to any multi-month or ongoing contract (15 - 30 days is desireable). Any contracts without a mutual resignation process in place is often a major red-flag in the PR industry. Note that when switching firms, stories being written with one PR firm usually don’t carry on if they’re before the photo and fact-checking process.

Unless you're running up credit, don't consider money when thinking about a pause. Because a single story can take six months from first pitch, taking a two month break can derail a number of stories already past the pitch or even interview process. Journalists don't know that a client is coming back, and therefore they may completely scrap the story and restart at the pitching process. Missing two months in PR can cost more in missed opportunity from potentially secured placements than two months of your PR retainer. 

Any good publicist can navigate breaks when their clients require it to keep going. Make the decision on taking a break from your public relations campaign based on your needs.